Knowledge base

General (1)

Default solution category, feel free to edit or delete it.

Maintenance Help (3)

If we can tell the owner we both took solid steps to head off a service call, plus confidently answer their questions, it makes getting approvals dramatically easier and faster. So we'll often ask you to take a couple of quick steps to help us do that. It can also cut down on the risk of an unnecessary service call turning into a cost you'd have to handle

Vendors, Contractors, Service Provider Help (2)

This category is meant to help you get the information you need so we can build great partnerships as a company, and with our individual staff who control most vendor relationships per their preferences

Getting Started. New Relationship Kickoff (onboard) (3)

Here you'll find help topics for kicking off a new relationship with MoveZen. From owners to vendors, to residents and potential partners, start here and we can't wait to hear from you

Safety & Habitability (all) (1)

Mostly pertains to safety in homes, but also refers to staff and customer safety